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Southwest Airlines offers expanded family boarding ages on some flights

Jan. 26, 2023
4 min read
Southwest Family Boarding
Southwest Airlines offers expanded family boarding ages on some flights
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There's one major airline in the U.S. with no assigned seats: Southwest Airlines. Instead, you line up at the gate in ascending order of boarding assignment, then step onto the plane and claim your preferred available seat in a first-come,-first-to-pick arrangement. There are up to 60 people in each boarding group.

The Southwest boarding process is generally not as bad as it may sound. Still, at the very least, it's an unusual approach that can provoke anxiety for families and others who can't confirm seats together in advance.

For years, Southwest has allowed time for family boarding (for those with children 6 and under) between its A and B boarding groups in an effort to ensure parents and little kids can sit together. This helps prevent a situation where middle seats are the only options left for children toward the latter end of the boarding process.

Now, Southwest is experimenting with a dramatic shift in the family boarding process.

ZACH GRIFF/THE POINTS GUY

Based on multiple reports — including my own boarding experience at Dallas Love Field (DAL) in late 2022 — some Southwest flight boarding announcements are utilizing an expanded family boarding age range that includes children all the way up to 13 years old.

That wasn't the only boarding change I observed on my Southwest Airlines flight in late 2022. The youngest flyers up to age 6 were invited to board during a portion of the preboarding process, which occurred before the numbered boarding assignments were called.

Southwest Airlines did not confirm this potential test or any alteration to the family boarding process to TPG. Instead, the company states that the boarding policy remains unchanged to include children 6 and under between the A and B boarding groups, according to a company spokesperson.

The current published policy leaves parents with kids as young as 7 in a stressful position. With children too old for family boarding, these families have to hope they can check in fast enough to secure a good boarding position. The alternatives: They could purchase the airline's EarlyBird Check-In, which starts at $15 per person, or they could pay for A1-A15 guaranteed early boarding positions which sell for $30-$60 each, when available.

Related: Best credit cards for Southwest flyers

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SUMMER HULL/THE POINTS GUY

While it did not confirm trials of any expanded eligible family boarding age range, the airline has previously shared that it is conducting a targeted trial of early boarding for children 6 and under.

Getting that youngest age range on first before general boarding is logical because that group likely has car seats and strollers; thus, they are slower to get on board. In the Atlanta trial, families participating in that early boarding must select seats behind the exit row. This could alleviate some concerns about young families getting early access to the generally preferred first few rows when there are other flyers who paid extra to be higher in the boarding order.

Only time will tell if more Southwest Airlines flights board with the expanded family boarding age ranges. However, it's worth observing that this would be an easy way for the airline to keep families with kids ages 13 or younger seated together without additional fees — something a Department of Transportation notice sent in June 2022 instructed airlines to do.

Related reading:

Featured image by SUMMER HULL/THE POINTS GUY
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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Card Rating is based on the opinion of TPG‘s editors and is not influenced by the card issuer.
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    Credit ranges are a variation of FICO© Score 8, one of many types of credit scores lenders may use when considering your credit card application.

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Why We Chose It

Sometimes it's worth a large investment to reap the benefits of a great credit card. That's exactly the case with the Amex Platinum card. In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. This card is also incredibly rewarding for travel purchases, helping you rack up a ton of Membership Rewards points for your next award trip.

Pros

  • The current welcome offer on this card is quite lucrative. TPG values it at $1,600.
  • This card comes with a long list of benefits, including access to Centurion Lounges, complimentary elite status with Hilton and Marriott, at least $500 in assorted annual statement credits and so much more. (Enrollment required for select benefits.)
  • The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway.

Cons

  • The high annual fee is only worth it if you’re taking full advantage of the card’s benefits. Seldom travelers may not get enough value to warrant the cost.
  • Outside of the current welcome bonus, you’re only earning higher rewards on specific airfare and hotel purchases, so it’s not a great card for other spending categories.
  • The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards.
  • Earn 80,000 Membership Rewards® points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. Apply and select your preferred metal Card design: classic Platinum Card®, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu.
  • Earn 5X Membership Rewards® Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards® Points on prepaid hotels booked with American Express Travel.
  • Get $200 back in statement credits each year on prepaid Fine Hotels + Resorts® or The Hotel Collection bookings, which requires a minimum two-night stay, through American Express Travel when you pay with your Platinum Card®.
  • $240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card® on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. Enrollment required.
  • $155 Walmart+ Credit: Cover the cost of a $12.95 monthly Walmart+ membership with a statement credit after you pay for Walmart+ each month with your Platinum Card. Cost includes $12.95 plus applicable local sales tax. Plus Ups are excluded.
  • American Express has expanded The Centurion® Network to include 40+ Centurion Lounge and Studio locations worldwide. There are even more places your Platinum Card® can get you complimentary entry and exclusive perks.
  • $200 Airline Fee Credit: Get up to $200 in statement credits per calendar year in baggage fees and more at one select qualifying airline.
  • $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. Uber Cash and Uber VIP status is available to Basic Card Member only.
  • Get up to $300 back per calendar year on the Equinox+ digital fitness app, or eligible Equinox club memberships when you pay with your Platinum Card. Enrollment required. Learn more.
  • Breeze through security with CLEAR® lanes available at 100+ airports, stadiums, and entertainment venues and get up to $189 back per calendar year on your membership when you use your Card. Learn more.
  • $695 annual fee.
  • Terms Apply.
  • See Rates & Fees